Information We Collect
Personal Information: We may collect your name, contact details (email, phone number, address), nationality, and passport information to process your travel bookings and comply with legal requirements.
Payment Information: We collect payment details to facilitate transactions and process refunds if necessary. Financial information is securely processed through trusted third-party payment processors.
Travel Preferences: We collect information about your travel preferences and requirements to provide personalized tour itineraries and services.
Technical Information: We may gather technical data such as IP addresses, device information, and cookies to enhance our website functionality and security.
How We Use Your Information
Booking and Services: We use your personal information to fulfill your travel bookings, confirm reservations, and provide you with requested services.
Communication: We use your contact details to respond to inquiries, send booking confirmations, and provide essential travel information.
Marketing: With your consent, we may use your data to send promotional materials, updates, and offers. You may opt-out at any time.
Legal Compliance: We process personal information to comply with legal obligations, including tax and immigration requirements.
Improvement: We may analyze your data to enhance our services, customize tour experiences, and optimize our website.
We do not sell or rent your personal information to third parties. We may share your information with trusted partners, including hotels, airlines, and tour operators, solely for trip arrangements. We ensure that these partners comply with strict privacy and security standards.
In some cases, we may be required to disclose your information to comply with legal obligations, protect our rights, or respond to legal requests.
We employ industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage over the internet is completely secure; we cannot guarantee the absolute security of your information.
Your Privacy Rights
You have the right to access, correct, or delete your personal information held by Usalama Tours. You can also request information about the data we hold and how it’s used. To exercise these rights, please contact us at email@example.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will promptly delete it.
International Data Transfers
When you provide your information, it may be transferred and processed in countries outside your jurisdiction. We take steps to ensure your data is adequately protected during such transfers.